Thanks to the folks at The Social Media Hat for this great social media infographic!
For businesses that are reluctant to adopt a social media strategy, these stats should be a compelling reason to rethink that decision. Rather than waiting for customers to come to you, social media gives you an incredible opportunity to go to your customers via the places they hang out online. With some effort, and creative strategy, your business can engage with customers, improve your bottom line, and excel at customer service! 🙂